Legal
Privacy Policy
At Archo ("we", "us", "our"), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you visit archo.ca or engage our services. By using this site, you agree to the practices described below.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and business name when you submit a quote request or contact form.
- Project Details: Information you provide about your business, project requirements, and goals to help us prepare a proposal.
- Usage Data: Basic anonymized analytics about how visitors interact with our site (page views, referral source, device type). We do not use invasive tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your project inquiry and prepare a custom proposal
- Communicate with you throughout the design and delivery process
- Invoice and process payment for completed work
- Improve the content and usability of our website
We do not use your personal information for marketing to third parties, and we do not sell, rent, or trade your data.
3. How We Store and Protect Your Data
Personal information submitted via our contact form is processed through FormSubmit, a secure third-party form handling service. All information is transmitted over HTTPS (encrypted). We retain project communications securely and do not store payment information ourselves — all transactions are processed through trusted third-party payment processors.
4. Third-Party Sharing
We do not sell or share your personal information with third parties for their marketing purposes. We may share information only where required by law, or with service providers who assist in operating our business (e.g., email delivery services) under strict confidentiality obligations.
5. Cookies
Our website uses minimal cookies — primarily to support anonymous analytics and theme preference storage (light/dark mode). We do not use advertising cookies or third-party tracking pixels. You can disable cookies in your browser settings at any time without affecting your ability to use this site.
6. Your Rights
Under applicable Canadian privacy law (PIPEDA), you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your data where no legal obligation requires us to retain it
To exercise any of these rights, please contact us at hello@archo.ca.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review it periodically.
8. Contact
If you have any questions or concerns about this Privacy Policy, please reach out directly: hello@archo.ca